Privacy Policy
This privacy collection notice applies to the activities of the following entities:
Ad Astra Financial Group Pty Ltd
Ad Astra Financial Services Pty Ltd
Ad Astra Corporate Advisory Pty Ltd
Ad Astra Capital Markets Pty Ltd
(Together, Ad Astra)
Ad Astra is committed to providing quality services to our clients and this policy outlines our ongoing obligations in respect of how we manage your personal information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your personal information.
A copy of the APPs may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
What is personal information and why do we collect it?
Personal information is information or an opinion that identifies an individual. Almost all information collected by Ad Astra relates to businesses rather than individuals. However, some personal information about individuals is collected while providing our services. This information will generally be limited to:
Name, addresses and telephone numbers
Correspondence sent by you
This personal information is obtained in many ways including meetings, correspondence, by telephone, by email and from third parties.
We collect your personal information for the primary purpose of providing our services to you. We may also use your personal information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
Sensitive information
We do not collect sensitive information which is information or opinions about an individual’s racial or ethnic origin, political opinions or associations, religious beliefs, trade union membership or associations, sexual orientation or practices, health or genetic information. Generally sensitive information has a higher level of privacy protection and obligations than other personal information.
Third parties
Where reasonable and practicable to do so, we will collect your personal information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of personal information
We share your personal information between our employees and contractors for the purposes of providing our services.
Your personal information is confidential. Your personal information may be disclosed in very limited circumstances including the following:
Third parties where you consent to the use or disclosure;
We believe it is necessary to implement our services; and
Where required or authorised by law.
Security of personal information
Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information. However, most of the personal information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your personal information
You may access the personal information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your personal information, please contact us in writing.
Ad Astra will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your personal information.
In order to protect your personal information we may require identification from you before releasing the requested information.
Maintaining the quality of your personal information
It is important to us that your personal information is up to date. We will take reasonable steps to make sure that your personal information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Website data
Ad Astra is the sole owner of all information collected on this website. You acknowledge and consent that any information provided to Ad Astra in connection with the use of this website may be used by Ad Astra for its own purposes, including but not limited to marketing purposes, planning, product development and research purposes. Ad Astra may release this information to third parties as reasonably required. This includes, but is not limited to, where Ad Astra is required to release information under any applicable law or in connection with Ad Astra’s own purposes.
Links to other websites
Our website may have links to external third-party websites that may benefit the user. External websites should contain their own privacy statements and we recommend you review them when using their websites. Please note, however, that third party websites are not covered by our Privacy Policy and these websites are not subject to our privacy standards and procedures.
Policy updates
This policy may change from time to time.
Privacy policy complaints and enquiries
If you have any queries or complaints about our privacy policy please contact us at:
Ad Astra Financial Group
Level 2, 95 Pitt Street
Plaza Building Australia Square
Sydney NSW 2000
+61 2 7906 2700